Security

How Vaultelix protects your data.

A backup is only worth having if you can trust it. These are the commitments behind every Vaultelix backup.

Our commitments

  • Read-only access

    We only ask for access that can read your files. Vaultelix never changes or deletes anything in your account.

  • Encrypted in transit and at rest

    Your files are encrypted on the way to your backup and while they are stored.

  • Storage of your own

    Every client’s backups are kept in their own dedicated storage, never shared with anyone else.

  • Protected from deletion

    Your backup only ever grows. Our systems can add to it but can’t delete from it.

  • Private by default

    We don’t browse your files. Restores go straight to you through a private, time-limited link.

  • Monitored and tested

    Every backup is monitored, and we regularly test that your files can actually be restored.

Security reviews

Need more detail for your IT team?

If you’re evaluating Vaultelix for your organization, we’re happy to walk your IT or security team through how your data is protected.

Ask for a security review

Certifications

Vaultelix doesn’t currently hold SOC 2 or other certifications, or offer HIPAA agreements. If you handle regulated data, talk to us first.

Reporting a security issue

Think you’ve found a problem? Email [email protected] with “Security report” in the subject.